Privacy Policy

1. Information We Collect

At Avina Care, we collect information you provide directly to us, such as when you:

• Join our waitlist or register for our services
• Request information about elderly home care or medical support
• Contact us for support or inquiries
• Use our website and online tools

This may include your name, email address, phone number, home address, and any other information you choose to share with us.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our elderly care services
• Coordinate home visits, medical appointments, and lab tests
• Communicate with you about care plans and schedules
• Send you updates and important notices
• Comply with applicable laws and protect our rights
• Analyze usage to improve our website and services

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share it only in the following situations:

• Healthcare Providers: To coordinate care and medical services for you or your loved one
• Service Partners: Trusted third-party providers who help us operate our services
• Legal Compliance: When required by law or to protect safety and rights
• Business Changes: In the event of a merger or other business transfer

4. Data Security

We use appropriate security measures to protect your personal data. However, no method of online storage or transfer is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections to inaccurate information
• Request deletion of your data (where legally possible)
• Opt-out of marketing communications
• Request a copy of your data in a portable format

6. Cookies and Tracking

We use cookies and similar tools to improve your browsing experience. You can manage cookie preferences in your browser settings.

7. Children's Privacy

Our services are designed for adults and are not directed to children under 13. We do not knowingly collect data from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, you can reach us at: