Terms
Effective 14th April 2025
Terms ā Home Care
Last Updated: April 14, 2025
Welcome to Home Care. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Our Services
Home Care provides at-home elder care services in Nepal through a network of trained nurses, caretakers, and medical professionals. We do not operate a hospital or care center ā all care is delivered directly to your home.
2. Booking & Payments
- All services must be booked in advance through our official contact channels.
- Payment terms will be communicated clearly before the service begins.
- Once a service is confirmed, cancellations or rescheduling must be done at least 24 hours in advance.
3. Medical Disclaimer
Home Care is not a hospital or emergency service.
We do not offer emergency response or critical care services. For urgent or life-threatening situations, please contact your nearest hospital or dial emergency services.
4. Caregivers & Liability
- All caregivers are trained and verified, but Home Care is not responsible for any personal misconduct outside the scope of assigned duties.
- While we take every measure to ensure safety, we are not liable for damages arising from medical complications, misuse of medication, or negligence outside our control.
5. Privacy
We respect your privacy. Any personal or medical information shared with us is kept confidential and is only used to provide the best possible care.
View our Privacy Policy for full details.
6. Changes to Terms
We may update these terms from time to time. Any changes will be reflected on this page with an updated date.
7. Contact Us
If you have any questions or concerns about these terms, please contact us at:
š§ [hello@homecare.com.np]
š [9876543210]